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can not log in, moment 22

Unread postby noautomobile » Mon 21 Nov 2011, 12:00:45

I have a problem. I have been a member for several years, username nocar. But I have changed my e-mailadress, and lost my password.

When I try to get a new password, I get the message that the e-mailaddress does not fit.

When I then try to register under a new username, I get the message that the e-mail address i already in use.

Please help me.
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Re: can not log in, moment 22

Unread postby Pops » Mon 21 Nov 2011, 12:09:36

I changed your password to your old username.

Be sure to change it when you get access.
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The only substitute for cheap energy is expensive energy. -- Me
Make a plan and work it. -- Me again
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Re: can not log in, moment 22

Unread postby nocar » Tue 22 Nov 2011, 09:31:42

Oh, I finally understood how you meant. I will try to change the password.
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Re: can not log in, moment 22

Unread postby nocar » Tue 22 Nov 2011, 09:53:53

Well, now I feel very dense. I have tried to find a place named 'change password' and 'change e-mail address' but I can find nothing of the sort. How do I change my password?
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Re: can not log in, moment 22

Unread postby Pops » Tue 22 Nov 2011, 10:15:35

Click on "User control panel" on the sidebar
Then the horizontal tab "Profile"
Then the verticle tab "edit account settings"

:)
“Quite simply, we are looking at the highest average price since the age of oil began.”
-- Daniel Yergin

The only substitute for cheap energy is expensive energy. -- Me
Make a plan and work it. -- Me again
¡Where the heck are the pitchforks! www.MoveToAmend.org
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Re: can not log in, moment 22

Unread postby nocar » Tue 22 Nov 2011, 11:53:50

Ok, Pops, now I managed to change my password, and it works beautifully.
Thank you again.
However my email address I am not able to change. The address displayed in the profile is several years old. When I change it and confirm it, I get the complaint 'the email address is already in use' , referring to the new, current, one. Yet when I log in next time and check settings, the old email address is the one displayed again. I have tried three or four times to update my e-mail address, logging out between trials.
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Re: can not log in, moment 22

Unread postby dolanbaker » Tue 22 Nov 2011, 15:23:39

Why not try to put a dummy email address on the alt account then change your correct account to the new email address, the one you've just removed from the alt account.

Hope that make sense.
Ronald Coase, Nobel Economic Sciences, said in 1991 “If we torture the data long enough, it will confess.”
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Re: can not log in, moment 22

Unread postby Pops » Tue 22 Nov 2011, 16:47:30

Yeah, I see your problem but I can't search by email addy. You obviously tried reregistering with the new addy under a different username so it is in the DB somewhere, tell me the user name(s) you used and I can delete them, then you can use your new addy with the nocar account.

Or, if you can get in to your alternate account and change that email like dolan suggests, it will allow you to enter it on the nocar account.
“Quite simply, we are looking at the highest average price since the age of oil began.”
-- Daniel Yergin

The only substitute for cheap energy is expensive energy. -- Me
Make a plan and work it. -- Me again
¡Where the heck are the pitchforks! www.MoveToAmend.org
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Pops
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Posts: 11940
Joined: Sat 03 Apr 2004, 03:00:00
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